Is CARCHEX The Right Auto Warranty Provider For You?

An auto warranty is essential to every car owner, whether you have a brand-new or new-to-you vehicle. Nowadays, auto dealers and garages are charging outrageous fees for both labor and parts. To choose the right auto warranty, you need to know what you are paying for. The last thing you want is to find yourself in an auto warranty scam.

When shopping for the right auto warranty provider, you need to consider several important factors. These include coverage plans, benefits provided, pricing, and more. One of the best-known auto warranty providers in the United States is CARCHEX. To get an idea of how popular they are, check out CARCHEX reviews from real-life customers. You can also find them on authoritative review sites such as the Better Business Bureau.

Should You Get Your Auto Warranty From CARCHEX?

Many car owners believe that CARCHEX ranks among the best auto warranty providers in the country. However, is it right for you? Let’s look into the services offered by CARCHEX. This will help you determine whether CARCHEX coverage is the best option for both individuals and businesses.

It is also important to choose an auto warranty provider that has been operating for several years. CARCHEX, for example, has been around since 1999. It is one of the longest-operating businesses in the auto warranty industry. Customer reviews from across all states in the U.S. show that most car owners appreciate its excellent service standards, coverage options, and affordable pricing. However, it is only fair to let you know that there are customer complaints as well.

The company also has several significant partnerships. Some of them include, CARFAX, RepairPal, and Kelley Blue Book. It is one of the few top extended warranty providers in the country to earn an A+ rating from the Better Business Bureau, along with full BBB accreditation.

Furthermore, the company does not control its own contracts. Rather, organizations such as CARCHEX Connect, Royal Allegiance, or American Auto Shield handle the coverage plan.

CARCHEX Extended Warranty Plans

From exclusionary bumper-to-bumper warranty to powertrain coverage, CARCHEX offers car owners five types of coverage options. Therefore, you will probably find the type of plan that meets your needs. You can choose between the following plans:

  • Titanium Coverage: This is the highest-level plan from CARCHEX. It provides complete exclusionary warranty coverage for a maximum of 10 years. It is ideal for people who own newer cars.
  • Platinum Coverage: If you are looking for a cheaper plan that still provides comprehensive state-component coverage, this is a good option for you.
  • Gold Coverage: This high-level powertrain warranty plan features flexible terms and provides coverage for up to 10 years.
  • Silver Coverage: If you are looking for coverage for a high-mileage vehicle, this is the best option for you. Lasting for up to seven years, this plan covers major vehicle systems.
  • Bronze Coverage: This is a low-level plan that covers expensive repairs on major car systems like the transmission and engine for up to six years.

Optional Auto Coverage Options

CARCHEX offers customers the option to add various auto warranty upgrades depending on their administrator and contract. These include:

  • Key replacement coverage
  • Luxury electronics coverage.
  • Reduced deduction option
  • Windshield repair coverage
  • Emissions components coverage
  • Navigation system package
  • Commercial use option

Added Perks

In addition to covering numerous repairs, all CARCHEX warranty plans come with added perks you can use in the event your car breaks down. However, these benefits vary by the type of plan you choose to purchase. Some of the options the company offers to contract holders include rental car reimbursement, 24/7 roadside assistance, trip-interruption protection, and towing.

Also, as a CARCHEX customer, you will have access to vehicle repairs at over 30,000 shops across the United States.

Warranty Exclusions

It is important to understand that even the highest level of warranty offered by the company does not include every car component. For example, CARCHEX plans do not include normal wear and tear of components such as brake shoes and pads. Also, the plans exclude items such as tire rotations and oil changes or damage resulting from a collision or accident.

Claims Process

The CARCHEX claims process is standard for the industry. To submit a claim, take your car to any certified repair facility across the country and authorize them to diagnose the problem. You should then ask them to contact the CARCHEX claims department to get approval. Finally, you need to pay the deductible.

CARCHEX will then cover the rest of your car’s repair cost directly to the repair shop. This will save you from making an upfront payment and waiting for reimbursement from your warranty provider.

The Bottom Line

If you are wondering whether CARCHEX is a good fit for you, the above information should help you make an informed decision. You should still get free quotes from other providers, though. This will allow you to compare coverage options and pricing and end up with the best auto warranty provider that fits your needs and budget.


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